|Functie||Data Analyst – Mobile Apps|
Timothy advices the teams working for ING’s banking app with tools, trainings and insights related to and based on customer behaviour. He is the go-to person within the entire bank for questions related to the app’s usage data.
During this session you will see concrete examples of how analytics contributes to the best banking app in the Netherlands. ING’s mobile banking app has more than 3 million active users that generate numerous amounts of data points every second. We analyse this data to improve our app’s functionalities, solve bugs, and monitor targets.